Disclosure pursuant to Japan’s Specified Commercial Transactions Act

Service provider

Adari Ari (Milkyway)

Service name

FindMeTime

Business address

150-0043
Tokyo, Shibuya-ku, Dogenzaka 1-10-8, Shibuya Dogenzaka Tokyu Building 2F-C
Milkyway

Ordinary service inquiries are not accepted by post. Please use the contact form.

Telephone number

Disclosed without delay upon request. To request the telephone number, please use the contact form.

Request telephone number via contact form

How to contact us

Please use the FindMeTime contact form. We do not provide ordinary customer support by telephone. A public support email address is not published on this site.

Open contact form

Prices / fees

Free: ¥0. Pro: ¥980 per month including tax, or ¥9,800 per year including tax. See the Pricing page for the current pricing and trial terms.

View pricing

Fees other than the service price

Internet access charges, device costs, and similar expenses are borne by the customer. No other mandatory fees apply to the Pro subscription beyond the displayed plan price.

Payment methods

Credit card. Available card brands and other supported payment options, if any, are shown on the Stripe Checkout page at the time of purchase.

Payment timing

A 14-day trial begins when you subscribe through Stripe Checkout and a payment method is required. If you do not cancel during the trial, the first subscription fee is charged when the trial ends. After that, the monthly plan is charged at each monthly renewal and the annual plan at each annual renewal until cancelled.

When the service is provided

Free features are available online after account creation or through applicable public booking links, subject to the Terms of Service and system availability. Pro is generally available immediately after the subscription process is completed through Stripe Checkout. Pro features are available during the 14-day trial period.

Cancellation

Pro can be cancelled online at any time from Settings → Manage billing (Stripe Customer Portal). Telephone contact is not required. If you cancel during the 14-day trial, no subscription fee will be charged. If you cancel after a paid period has started, Pro remains available until the end of the current billing period and the account then returns to Free. No prorated refund is provided for the unused portion of a billing period. You may delete your organizer account from Settings → Privacy, or request deletion through the contact form.

Refunds

Except where required by applicable law, subscription fees already charged are generally non-refundable. Please contact us through the contact form regarding billing errors or other billing issues.

Operating environment

A current or generally supported web browser and an internet connection are required. Optional features such as Google Calendar require the corresponding third-party account and permissions.